1. Information We Collect
When you use FlowCBAM, we collect:
- Account Information: Email address, company
name, and billing details when you register
- Documents: Supplier emissions data and
CBAM-related documents you upload for processing
- Usage Data: How you interact with our service,
including features used and processing volume
2. How We Use Your Data
We use your information to:
- Process and extract data from your uploaded documents
- Provide, maintain, and improve our services
- Send you service-related communications
- Process payments and manage your subscription
3. Document Processing
Your uploaded documents are processed using AI models to
extract structured data. Your documents are never used to train public AI
models. Documents are processed in a secure, isolated environment and
are retained only as long as necessary to provide our services.
4. Data Security
We implement enterprise-grade security measures including:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Secure cloud infrastructure with access controls
- Regular security audits and monitoring
5. Data Retention
We retain your data for as long as your account is active.
Upon account deletion, we will delete your data within 30
days, except where required by law.
6. Third-Party Services
We use trusted third-party services for:
- Payment Processing: Stripe
- Cloud Infrastructure: Google Cloud Platform
- Authentication: Firebase Authentication
7. Your Rights
You have the right to:
- Access and export your data
- Request correction or deletion of your data
- Opt out of marketing communications
- Cancel your subscription at any time